// SMS OPT-IN POLICY

SMS Text Messaging Consent

1 Call Away™ (Dial Browser) uses real SMS to deliver booking confirmations, alerts, and service updates to your mobile phone. By enabling SMS, you consent to the practices described here. This policy explains exactly what you'll receive, how often, and how to stop at any time.

01

At a Glance

  • We never share or sell your phone number.
  • Standard message and data rates from your carrier may apply.
  • You can opt out instantly by replying STOP to any message.
  • You may opt back in any time from your account or by texting START.
02

What You'll Receive

Message types depend on which features you use. You will only receive a message when the related event occurs.

Booking Receipts

Confirmation of a service you requested by voice call.

Emergency Alerts

SOS distress signals and critical safety broadcasts.

Dating Match Alerts

When someone you liked likes you back.

Voice Messages

New voice messages from matches or members.

Job Alerts

New job listings matching your saved search.

Category Alerts

New providers in service categories you follow.

Daily Summaries

An optional digest of your activity and reminders.

Event Reminders

Heads-up before events you registered for.

Status Updates

Changes to your service requests and orders.

Onboarding Messages

Guidance for new members through their first call.

03

Message Frequency

Message volume varies by usage. A typical active member receives 2–8 messages per week (booking receipts, match and job alerts, category updates). Emergency and SOS broadcasts are sent immediately regardless of frequency. Daily summary digests are optional and sent at most once per day. You will never receive marketing or promotional texts from us.

04

Opt Out Anytime

Reply to any message with one of these keywords:

STOP

Stop all SMS

STOP ALL

Stop all SMS

CANCEL

Stop all SMS

UNSUBSCRIBE

Stop all SMS

HELP

Get support info

START

Opt back in

You can also disable SMS from your account page. Opting out does not cancel your account or affect voice calls.

05

Carrier Participation & Costs

  • 1 Call Away is not liable for delayed or undelivered messages.
  • Availability depends on your carrier's participation and your messaging plan.
  • Message and data rates may apply to each message sent or received.
  • We may stop sending a specific message type if your carrier blocks it.
06

Privacy & Data Sharing

Your phone number is used solely to deliver the service messages above and to verify your identity. We do not share, rent, or sell your number to third parties. SMS content is transmitted through our provider (Twilio) for delivery and may be stored by them per their retention policy. See our privacy page for full details.

07

Support

For SMS-related questions, reply HELP to any message or visit our contact page. You can also manage all notification preferences from your account.

By enabling, you authorize 1 Call Away to send recurring automated SMS to your phone.

// CONSENT RECORDED UNDER U.S. TELEPHONE CONSUMER PROTECTION ACT (TCPA) · LAST UPDATED SEP 2026