Merchant Dispatch

Turn any phone into an
automated order line

The voice-powered dispatch solution. Integrate voice infrastructure to unlock critical avenues — reach offline users, enhance inclusivity, and streamline operations.

No apps, no Wi-Fi, no tablets needed for customers.

Dial Browser Merchant Dispatch — turn any phone into an automated order line. Overview, how it works, and the merchant dashboard.

Reach customers no app can

Voice is the only channel that reaches the offline, the elderly, and the rural — the demographics every delivery app leaves behind.

2.1B

Non-smartphone & offline users

Roughly 600M–2B+ people globally rely on basic or feature phones without mobile internet data. The active installed base of feature phones sits near 2.1 billion units.

2.2B

Elderly & visually impaired

WHO estimates ~2.2B people live with vision impairment, and 775M+ are aged 65 or older — a population that benefits heavily from voice-first, tactile technology.

1.8B

Low-connectivity & rural

ITU data places 1.8B people in rural areas offline, frequently depending on traditional circuit-switched voice (PSTN) when cellular data packets are unavailable.

Millions

Local merchants

Small-to-medium restaurants, independent food stalls, and corner merchants worldwide still rely on manual phone-in orders or disparate tablets for non-app business.

How it works

Three steps from enrollment to live orders. No apps, no Wi-Fi, no tablets needed for your customers.

Merchant enrollment

Register at /merchant-dispatch. Forward your existing published number to the 1 Call Away order line. We generate a secure signing secret for your webhook.

Customer call flow

Customer dials your number. The automated assistant takes the order by voice, parses it, reads it back for confirmation, and fires the structured order to your webhook.

The 60-second safety valve

Staff receives an SMS order alert instantly. Reply CANCEL within 60 seconds and the order is voided — in your queue and with the caller — no manual cleanup.

Top merchants

Businesses ranked by order completion rate and customer rating — updated from live dispatch and review data.

No merchant activity yet. Once orders are completed, top performers appear here.

The merchant dashboard

A live control center for every phone-in order. Watch voice-to-text orders arrive in real time, track each request's status from received to fired to delivered, and pause dispatch with one toggle — all without touching a tablet.

Sample merchant statement

Each billing period you receive a clear, itemized statement — base plan, per-order intake fees, overage charges, and taxes — with your order volume and call minutes, auto-charged to your card on file.

Tap into new demographics

Offline users, the elderly, and rural expansion — reached through the one channel they already have: a phone call.

Turn any phone into an automated order line